Question 1

How quickly can my website be completed?

Accepted Answer

Most standard websites can be completed in as little as seven business days after we receive your payment, business information, logo, photographs and approvals.

Question 2

What information do you need?

Accepted Answer

We'll provide a simple questionnaire requesting your services, business description, contact information, service area, logo, photographs and social media links.

Question 3

Can you help write my website content?

Accepted Answer

Yes. Basic copywriting is included based on the information you provide.

Question 4

Is hosting included?

Accepted Answer

Yes. Secure website hosting, technical maintenance and ongoing support are included in your $149 monthly plan.

Question 5

Can I use a domain I already own?

Accepted Answer

Yes. We can connect an existing domain or help you register a new one.

Question 6

Is the domain included?

Accepted Answer

No. Domain registration is paid separately by the customer so the customer maintains ownership of the domain.

Question 7

What counts as a small monthly update?

Accepted Answer

A small update includes changing business hours, replacing one photograph, updating contact information or making a short text change.

Question 8

What if I need larger changes?

Accepted Answer

Larger updates, new pages and additional features can be completed for an additional fee. Standard additional work is billed at $75 per hour.

Question 9

Is there a contract?

Accepted Answer

Yes. The introductory package requires a 12-month initial agreement. After that period, service can continue month-to-month.

Question 10

What happens if I cancel?

Accepted Answer

The monthly plan covers website hosting, security, maintenance and ongoing management. After the initial agreement, customers may continue month-to-month or request a website buyout quote.

Question 11

Can you run advertising for my business?

Accepted Answer

Yes. Google, Facebook and Instagram advertising management is available separately. Advertising spend is paid directly by the customer and is not included in the website package.

Question 12

Can you help my business appear on ChatGPT and other AI platforms?

Accepted Answer

We build websites using clear content, technical structure and detailed business information that can help search engines and AI-powered platforms understand the business. We can also make the website accessible to supported search crawlers. No company can guarantee that a business will appear, rank or be recommended by ChatGPT, Google or another platform, but we can make sure the website is properly structured and eligible to be discovered.

Question 13

Is AI visibility the same as advertising?

Accepted Answer

No. AI-search visibility focuses on making business information clear, trustworthy and accessible to AI-powered search platforms. Paid advertising is a separate service that places advertisements in front of selected audiences and requires a separate advertising budget.

Everything you were about to ask

Questions small-business owners ask us

Your business deserves a website that looks as professional as you are.